CHOP-Soar Autism Center Client Coordinator - Pennsylvania

le that serves as the coordination point between CHOP-Soar and CHOP. Important features of the job are outlined below:

Responsibilities:
• Intake coordination: Manage the referral, waitlist, and intake of new potential clients across Pennsylvania's new clinics;
• Call families to schedule diagnostics, MDAs, Vinelands, tours, admissions, etc.
• Provide families with clear information and instructions, and manage them through different intake
• Work with our PA leadership to fully own the incoming pipeline of clients, including managing the intake volume and waitlist
• Meet regularly with Admissions team and leadership to review & make decisions on borderline cases and referrals
• Information management: Work between CHOP's health records system (Epic) and our internal tools to ensure client data is consistent, accurate, and up-to-date
• Collect relevant information from families and ensure it is being kept up to date in all systems
• Ensure data on client progress is consistently gathered from our clinicians and matches across systems
• Perform analyses on clinical and operational data and make recommendations to improve our care or processes
• Central communications owner: Serve as the primary point of contact between CHOP practitioners and our clinicians on a day-to-day basis
• Use Epic to send and receive clinical data about our clients to CHOP practitioners
• Serve as the go-between with our clinicians and CHOP practitioners on critical updates & requests
• Compile regular summary reports for clients that will be used in cross-team care reports
• Operational process support: Manage and improve processes in reporting, tracking, and communicating that will be critical to our success and growth in Pennsylvania

Skills:
• Highly organized and responsible
• Enjoys fast-paced operational work
• Comfortable working with technology systems and data
• Excellent communicator - able to have challenging conversations with families or practitioners while maintaining a positive attitude and warm, empathetic demeanor
• Excited to take on a central and essential role with Soar in a brand-new market

Eligibility Requirements:
• Bachelor's degree
• Seeking long-term professional growth within Soar
• RBT level 2 or above, in good standing
• Employed by Soar for at least 6 months
• Able to work East Coast hours

Benefits
• A mission deeply focused on care quality for kids. We are deeply committed to advancing the standard of care for young kids with autism, via high-quality, ethical services to their families.
• Great company benefits:
• Up to $12,000 in annual bonuses
• Quality medical ($0 deductible), dental, and vision plans
• A company 401K with company contribution
• 11 company holidays plus 15 additional days off
• Short term disability for all staff covered by Soar
• Competitive compensation package commensurate with experience
• Opportunities to grow your professional career in a growing organization: Multiple opportunities and avenues for career advancement

Apply by: End of day Wednesday, February 18th, 2026

Applications:

We look forward to hearing from those interested in this incredibly important opportunity to help shape our growth in the Pennsylvania region. For questions, please reach out to Allison Grant.