Team Lead, Site OperationsLead Clinical Research Coordinator (Oncology)

linical trial experience for patients and sponsors alike.

The position is based at Accellacare's Downers Grove location (1100 W. 31st Street, Suite 400, Downers Grove, Illinois 60515, USA), and this is an onsite role.

## What You'll Be Doing

As a Team Lead, Site Operations, you'll supervise a team of site operations staff, including Research Coordinators and Research Nurses. You'll oversee daily workloads and priorities while ensuring timely and accurate completion of site start-up, maintenance, and close-out tasks in alignment with SOPs and study plans.

You'll monitor site operations metrics and contribute to actions that improve efficiency and the overall site experience. Collaborating closely with project management, monitoring, and other functions will be essential to resolving site-related issues effectively. Beyond day-to-day operations, you'll support training, development, and performance management of team members, helping them grow professionally. You'll also contribute to enhancing site operations processes, tools, and documentation to drive continuous improvement.

## What We're Looking For

You'll need a Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience. Experience in oncology research is required, and you should have a background in site operations, site support, or clinical operations. Prior lead or mentoring responsibilities are preferred.

A solid understanding of clinical trial processes, GCP (Good Clinical Practice), and site documentation requirements is essential. You'll need strong leadership, communication, and organizational skills to succeed in this role. The ability to manage multiple studies and priorities in a fast-paced environment is critical, along with a collaborative, solution-oriented mindset with a genuine focus on quality and customer service.

## What ICON Offers

Beyond a competitive salary, ICON offers a comprehensive range of benefits designed to support your well-being and work-life balance:

- Various annual leave entitlements
- A range of health insurance offerings for you and your family
- Competitive retirement planning to maximize savings
- Access to the Global Employee Assistance Programme through TELUS Health, offering 24-hour support
- Life assurance
- Flexible, country-specific optional benefits such as childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, and health assessments

ICON is committed to providing a workplace free of discrimination and harassment, with inclusion and belonging fundamental to our culture and values. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.