Front Desk Scheduler

Benefits

Qualifications

• •High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience
• •Valid driver's license and personal auto insurance
• •Knowledge, Skills, and Other Abilities:
• •Fluency in Spanish is required
• •Excellent written and oral communication skills
• •Organizational skills
• •Project management skills
• •Ability to show initiative
• •Ability to maintain a cheerful outlook
• •Knowledge of Microsoft Office Suite, including Microsoft Outlook
• •Ability to pay attention to details
• •Ability to multitask
• •Ability to prioritize work
• •Ability to maintain confidentiality
• •Ability to be a team player
• •Problem-solving skills
• •People skills, including possessing a positive, friendly, and professional demeanor
• •Ability to be flexible with changing priorities
• •Ability to communicate in a diplomatic and professional manner
• •Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• •Ability to draft routine reports and correspondence
• •Ability to speak effectively before groups of customers or employees of the organization
• •Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• •Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs
• •The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• •Exposure to biological fluids and/or bloodborne pathogens
• •Personal protective equipment is required, such as protective eyewear, garments, and gloves
• •Occasional travel may be required, domestic and/or international
• •Ability to work in an upright and/or stationary position for 6-10 hours per day
• •Frequent mobility required
• •Occasionally squatting, kneeling, or bending
• •Light to moderate lifting and carrying (or otherwise moving) objects, including medical equipment with a maximum lift of 20-50 lbs
• •29 more items(s)

Responsibilities

• •Summary: Responsible for completing a wide range of administrative and office support activities for the department and the directors to facilitate the efficient operation of the organization by performing the following duties
• •Answers, screens, and transfers inbound phone calls
• •Receives and directs visitors and clients
• •Responsible for general clerical duties, which include photocopying, faxing, and mailing
• •Maintains the electronic and hard copy filing system
• •Retrieves documents from the filing system
• •Oversees requests for information and data
• •Resolves administrative problems and inquiries
• •Prepares work/school excuse documents
• •Prepares and modifies documents which include correspondence, reports, drafts, memos, and emails/Team’s messages
• •Schedules and coordinates meetings, appointments, and conference room availability
• •Maintains office supply inventory
• •Coordinates maintenance of office equipment
• •Call the patient to confirm next day’s appointments or procedures as needed
• •Schedules procedure visits and Fibroscan appointments
• •Utilizes CRIO for scheduling visits and texting patients
• •Reviews visit schedules to ensure room and resource availability
• •Follows HIPAA guidelines as outlined by company policies and government agencies
• •Orders office supplies for the office
• •Assisting the Clinical staff with administrative tasks
• •Intake of referrals and communicating with physician offices
• •Ensures the lobby is organized
• •Greets and welcomes all visitors
• •Flexibility to cross-train and learn new skills as appropriate
• •Additional duties as assigned
• •Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• •Work is performed in an office/laboratory and/or a clinical environment
• •24 more items(s)