Practice Assistant

vice and practice operations.
RESPONSIBILITIES
• Perform routine administrative and clerical duties to support smooth clinical service or physician practice office operations.
• Make patient appointments and maintain accurate appointment records.
• Greet and assist patients with outstanding care and integrity.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Handle patient billing forms and scan documents into patient medical records/LMR.
• Request patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, and other documents as directed.
• Accept co-payments when required.
• Handle, screen, and take messages related to prior authorizations, provider questions, prescription refills, and test results.
• Act as the "Super User" for scheduling, registration, and billing systems, providing assistance and training to others in these areas.
• Perform more complex or specialized functions, such as surgical scheduling and schedule changes/blocking, at an advanced proficiency level.
REQUIREMENTS:
• High school diploma or equivalent experience.
• Previous experience in a healthcare setting is preferred.
• Strong ability to balance multiple tasks simultaneously.
• Excellent communication and interpersonal skills to interact effectively with patients, families, and healthcare providers.
• Proficiency in computer systems and software used in a clinical setting.
• Ability to work independently as well as part of a team.
• Diligent with a high level of accuracy in all tasks.
• Dedication to maintaining patient confidentiality and privacy.
At Mass General Brigham, we appreciate every team member's efforts and provide chances for career advancement and learning. This position is more than just employment; it is an opportunity to join a driven group committed to providing exceptional healthcare!
EDUCATION
• High School Diploma or Equivalent required
LICENSES AND CREDENTIALS:
• Certified Medical Administrative Assistant [CMAA] - preferred
EXPERIENCE:
• Office experience 2-3 years required
ADDITIONAL JOB DETAILS (IF APPLICABLE):

We are currently hiring a full-time, 40-hour Practice Assistant to work on site Monday-Friday 8:00 am to 4:30 pm! Our Practice Assistants play a vital role in providing high-quality care to our patients!

REMOTE TYPE

Hybrid

WORK LOCATION

480 Lynnfield Street

SCHEDULED WEEKLY HOURS

40

EMPLOYEE TYPE

Regular

WORK SHIFT

Day (United States of America)

PAY RANGE

$17.71 - $24.94/Hourly

GRADE

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO STATEMENT

0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation