Host / Service Assistant
Behavioral Health Market Context
Apply Nowvia Cooper's Hawk Careers
Benefits
Compensation Range: $11/hr plus tips50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private EventsMonthly Wine Tastings for TwoMedical, Dental, Vision, and Telehealth401k with Company MatchPaid Time Off and Flexible SchedulesEarly Pay AccessWellness and Mental Health SupportWine and Culinary EducationCareer Growth Flight PlanTeam Member Rewards, Milestone Recognition, and Referral BonusesCooper’s Hawk reviews several factors when establishing compensationSalaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk10 more items(s)
Qualifications
- •At least 18 years of age
- •A genuine love for hospitality and a desire to create unforgettable experiences
- •Comfort in a fast-paced environment with strong multitasking skills
- •Ability to lift up to 40 pounds and stand for extended periods
- •Willingness to work weekends and holidays
- •Team spirit and clear communication
- •Ability to read, write, and understand English
- •4 more items(s)
Responsibilities
- •Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish
- •Show Up Ready: Come Prepared, stay sharp, and start strong
- •Greet guests with energy and enthusiasm from the very first interaction
- •Demonstrate professionalism and hospitality using polished phone etiquette when answering guest calls and handling reservations
- •Follow daily checklists and prepare your area for a smooth shift
- •Maintain a professional image at all times by adhering to all appearance and behavior guidelines
- •Own What You See: Take Responsibility, jump in, and do what needs to be done
- •Keep track of table flow and dining room pacing to deliver an excellent guest experience
- •Reset tables and bar tops quickly so every guest starts fresh
- •Assist with running food, carryout orders, clearing dishes, pre-bussing tables and supporting the flow of service
- •Help with restocking, light cleaning, and little details that make a big difference[CD1][LM2]
- •Stay in Sync: Communicate often, move with your team, and keep service flowing
- •Communicate constantly with Lead Hosts, Servers, Bartenders and Team Members to keep service moving seamlessly
- •Make It Personal: Be genuine, listen well, and tailor each experience
- •Answer questions about food, wine, and experiences with warmth and knowledge
- •Share insights about our Barrel Reserve wine during each escort to the table
- •Add a Touch: Go beyond the expected to create memorable moments
- •Support the overall guest experience in every area of the restaurant
- •15 more items(s)
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