Front of House Manager - 1 - Brookfield Bar (Brookfield, WI)
Brookfield, WIFull-time
Behavioral Health Market Context
Apply Nowvia Monster
Qualifications
- •Guest 1st Mentality
- •Coach not Boss approach to Team Building and Day to Day communication
- •Fully engaged, service minded attitude
- •Minimum 1-2 years as Manager of at least two or more employees in a casual themed restaurant/bar or as a high performing Bar Louie Key Employee
- •Expertise in either Front or Back of House Leadership
- •Experience in budgets, forecasting, marketing, promotions, ordering, inventory, scheduling, interviewing, retention, sales building, motivating
- •Computer knowledge (Excel, Windows, POS, etc.)
- •Must possess strong leadership abilities
- •Ability to manage, coach, teach and train at least two or more Team Members
- •Ability to provide feedback on performance to those Team Members
- •Must be alert to Team Member and Guest needs
- •Command of the English language
- •Available to work 55 hour work week
- •Must be able to stand 10-12 hours
- •Good listening and verbal communication skills
- •Good hearing for safety and accurate communication
- •Must be able to lift 50 pounds
- •Respectful, Results Driven, Smart, Trustworthy, Innovative, Team Oriented
- •Chooses the right Attitude: Be Bold – Be YOU – Be the Best
- •100% commitment to follow all internal monetary control measures, including, but not limited to: petty cash disbursement and accounting procedures, deposit monies, banking procedures, check writing and register balance
- •17 more items(s)
Responsibilities
- •Honors and uses Louie’s Management philosophies to make decisions
- •Guest 1st Mentality
- •Create Relationships
- •Treat it Like You own it, Be there – Be present
- •Believes in and follows all Employee Handbook standards and expectations in the management of at least two or more Team Members
- •100% focus and dedication to Louie is, I am Louie, Louie’s House Rules and Louie’s Management philosophies
- •Responsible for coaching all Team Members every shift in all departments to ensure they are following job descriptions, processes, policies and procedures
- •Assumes 100% responsibility for coaching Servers and/or Host Team; creates server schedules ensuring all schedules are aligned with Guest satisfaction and budget; provides quarterly 1:1’s for all servers and/or hosts and bi-annual reviews for all servers and/or hosts
- •Assumes 100% responsibility for ordering and inventory of supplies for servers and/or hosts
- •Uses daily/weekly perpetual for cost effective and efficient ordering
- •Assumes 100% responsibility for the quality of the Guest experience
- •Primary responsibility for management of the front of house
- •Follows Success Routines checklists and holds self and Key Employees to routines
- •Recruits, interviews and selects new Servers and/or Hosts adhering to the Bar Louie standards and PeopleAnswer process
- •Ensures all Server and/or Host training and development is done correctly and thoroughly to ensure retention and minimal turnover
- •Responsible for taking all actions necessary (including coaching, discipline, and/or recommendation of termination of employment) with regard to Team Members to ensure compliance with Bar Louie’s standards and policies
- •100% responsibility for assigning daily/weekly goals to Servers and Team Members
- •Ensures goals are achieved by such individuals, while accomplishing his/her own goals
- •100% commitment to follow all internal product control measures, including: food and liquor inventories, purchases and loss prevention measures (steak counts, high cost item sheets, etc)
- •Demonstrates 100% commitment to management, Team Member continued training and development
- •Demonstrates 100 % commitment to the cleanliness, sanitation and organization of all front and back of house areas, including: service stations, bar, office, walk in, dry storage and dishwashing areas
- •Reviews all purchasing to ensure purchasing is the best quality products per spec at the best price possible based on discretion and independent judgment
- •Assumes 100% responsibility that all receiving is physically accounted for at the price quoted
- •Works with the accounting department, providing all accurate information needed to produce DSR’s, Flash Reports, P&L’s, budget and payroll
- •100% commitment to lead Servers, Bartenders and Cooks within the means of the budget provided with a Quality 1st approach
- •Works with all Team Members to assure 100% quality in our food and beverage products 100% of the time
- •23 more items(s)