Research Systems Analyst II

Cleveland Clinic

Cleveland, OHFull-timePosted Apr 7, 2026

Behavioral Health Market Context

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Benefits

Health InsuranceDental Coverage

Job Description

ions in the world.

Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as a Systems Analyst II, being a caregiver begins in the office, where you assist with essential project development and support enterprise objectives. As part of the IT and Cybersecurity team, you will do more than expand your technical skills — your work will impact patients around the world. This role remains heavily finance-focused, centered on financial data, financial reporting, and Epic-based report development, helping teams stay connected, informed, and equipped with the tools and technologies that are transforming patient care.

A caregiver in this role works remotely in Ohio, Florida or Nevada, Monday through Friday from 8:00 a.m. – 5:00 p.m., with on-call requirements 1–2 times per month.

A caregiver who excels in this role will:
• Complete routine support and designated project assignments.
• Provide input to develop solutions.
• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
• Develop process flow charts and report on project status.
• Support the development of information system requirements.
• Develop and maintain Epic-based reporting solutions.
• Work with large volumes of financial data.
• Support financial reporting functions across the team.

Minimum qualifications for the ideal future caregiver include:
• Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
• OR a High School Diploma/GED and five years of experience.
• OR a Bachelor’s degree and one year of experience.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date

Preferred qualifications for the ideal future caregiver include:
• Microsoft, CompTIA or equivalent certification
• Epic experience or training in applications like MyChart, EpicCare Ambulatory, Clinical Research, Cogito

Physical Requirements:
• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:
• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $63,250.00

Maximum Annual Salary: $96,467.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Qualifications

  • Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
  • OR a High School Diploma/GED and five years of experience
  • OR a Bachelor’s degree and one year of experience
  • For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
  • Ability to perform work in a stationary position for extended periods
  • Ability to travel throughout the hospital system
  • Ability to operate a computer and other office equipment
  • Ability to communicate and exchange accurate information
  • In some locations, ability to move up to 20 lbs
  • Follows standard precautions using personal protective equipment as required

Benefits

  • Pay Range
  • Minimum Annual Salary: $63,250.00
  • Maximum Annual Salary: $96,467.50
  • The pay range displayed on this job posting reflects the anticipated range for new hires
  • The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.)

Responsibilities

  • Serving as a Systems Analyst II, being a caregiver begins in the office, where you assist with essential project development and support enterprise objectives
  • As part of the IT and Cybersecurity team, you will do more than expand your technical skills — your work will impact patients around the world
  • This role remains heavily finance-focused, centered on financial data, financial reporting, and Epic-based report development, helping teams stay connected, informed, and equipped with the tools and technologies that are transforming patient care
  • A caregiver in this role works remotely in Ohio, Florida or Nevada, Monday through Friday from 8:00 a.m. – 5:00 p.m., with on-call requirements 1–2 times per month
  • Complete routine support and designated project assignments
  • Provide input to develop solutions
  • Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications
  • Develop process flow charts and report on project status
  • Support the development of information system requirements
  • Develop and maintain Epic-based reporting solutions
  • Work with large volumes of financial data
  • Support financial reporting functions across the team


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