Medical Assistant-DCH Health & Wellness Clinic

Job Description

Qualifications

• •Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self
• •High school diploma or equivalent required
• •Knowledge of general medical office procedures
• •Ability to operate basic office equipment
• •Attention to detail and able to work with frequent interruptions
• •Excellent verbal communication skills to interact with patients and other visitors
• •Ability to establish effective working relationships with medical staff and co-workers
• •Ability to maintain patient confidentiality
• •Must be able to read, write legibly, speak, and comprehend English

Benefits

Responsibilities

• •Provide medical support assistance for clinic patients following established standards and practices
• •Greets and assists patients as needed
• •Assist in obtaining, organizing, and maintaining patient files
• •Assists nursing and office staff with answering/returning patient phone calls
• •Assist with administrative tasks as needed including entering office charges into electronic health record
• •Assist physician and other clinical staff with patient exams and procedures and provide healthcare support
• •Works in coordination with and as directed by RN, Physician(s), Nurse Practitioner, or Office manager as various duties require
• •Escort patients to exam room; take history and vital signs as indicated
• •Prepare exam/treatment rooms with necessary instruments
• •Instruct patient in collection of samples, testing, and procedures
• •Schedule appointments, exams, and tests as needed
• •Screen and respond to triage calls and ensure follow-up by nurse or physician
• •Obtain and send medical reports and records from other healthcare providers as needed
• •Sterilize equipment and instruments as used daily
• •Clean and stock rooms as scheduled and PRN
• •Attend required clinical meetings
• •Assists with obtaining prior authorizations for applicable procedures/tests and assists in completing FMLA and work release forms and other related forms
• •Perform patient x-ray testing and assists with all applicable quality testing/reporting for OSHA/State Regulations
• •Perform phlebotomy procedures and fingersticks as ordered, coordinates lab samples to applicable outside labs for processing and completes/assists in the “in office” lab processing/reporting
• •Complete all applicable online and other lab requisitions necessary to accompany blood to outside labs
• •Administer injections, immunizations, medications, as directed by physicians
• •Assist physicians and other clinical staff with patient exams, procedures, tests, treatments and minor procedures, etc
• •Assists physicians and other clinical staff with patient prescriptions
• •Assists with disposing of medical waste appropriately
• •Enter office charges and performs related support duties as assigned – via EMR
• •Maintain patient privacy in all matters including written medical records and computer records
• •Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation
• •Performs compliance requirements as outlined in the Employee Handbook
• •Requires use of electronic mail, time and attendance software, learning management software and intranet
• •Performs essential job functions in a manner that ensures the safety of patients, visitors and employees
• •Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees
• •Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees
• •Must adhere to all DCH Health System policies and procedures
• •All other duties as assigned