MedTech Field Service Technician - On-Call / Per Diem - Pocatello/Idaho Falls, ID

Benefits

Qualifications

• •Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems
• •Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position
• •Strong communication skills and ability to provide exceptional customer support
• •This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 70 LBS
• •Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required
• •Must have an active driver license and a personal vehicle to use for job related assignments
• •Ability to work independently in customer settings with minimal supervision
• •4 more items(s)

Responsibilities

• •You will be responsible for troubleshooting, repairing, and updating medical devices inside of hospitals, pharmacies, and other clinical settings
• •The current product line being supported is an automated medication dispensing system
• •This is an ON-CALL, Field Service Technician opportunity with approximately 20-25 hours per week
• •Troubleshoot and repair existing devices and document the activities performed
• •Replace hardware parts, as well as software updates and calibrations
• •Perform bi-annual or yearly preventative maintenance as determined by the customer
• •Assist in the installation and implementation of new devices at customer locations
• •Conduct routine system checks and record data from product tests after installation and configuration
• •Maintain and stock parts and tools assigned by customer
• •Be available on-call including nights and weekends
• •Travel locally for up to 2-3 hours to support customer needs
• •Respond to and arrive at customer sites within the service ticket’s Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours per the details of each ticket)
• •9 more items(s)