MedTech Field Service Dispatcher - Central

IQVIA

Little Rock, ARFull-time and Part-timePosted May 1, 2026

Behavioral Health Market Context

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Benefits

The opportunity has flexible training that will grow with you as you learn the roleThe potential base pay range for this role is $27.00 - $30.00 per hourThe actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time)Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits1 more items(s)

Qualifications

  • •High school diploma or equivalent required
  • •1-year relevant experience as a field service coordinator, scheduler, project coordinator, related customer service, dispatch or equivalent experience required
  • •Ability to work independently and in a team environment and engage with and escalate to team leadership for sophisticated solving and resolution of issues as needed required
  • •Must be able to work within defined processes and methodologies with minimal degree of supervision
  • •Must maintain and comply with quality and compliance policies and regulations in documentation and communication
  • •Strong verbal and written communication skills required
  • •Must be located within the United States and have access to home internet
  • •4 more items(s)

Responsibilities

  • •This opportunity supports scheduling needs for field service personnel performing software updates in various healthcare related facilities
  • •This is a remote work from home position, and the project is set to be completed by the end of December 2026
  • •Initial efforts will be focused on facility outreach, and as your confidence in the systems and processes grow, scheduling training will begin
  • •Lead, facilitate, coordinate, and track day-to-day activities required to ensure the customers’ field service needs are completed on time, successfully, and in a manner consistent with organizational goals
  • •Contact healthcare and customer facilities to coordinate assignments for supporting field team members
  • •Manage customer expectations of product and services
  • •Demonstrates exceptional attention to detail by ensuring accuracy and completeness in all tasks, including reviewing documentation, validating data, and identifying inconsistencies before final submission
  • •Upholds high accuracy standards in client-facing systems and communications, confirming product details, identifiers, and required regulatory language before distribution
  • •Collaborate with team members and leadership to solve complex issues and improve processes
  • •6 more items(s)
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