Receptionist Administrative Support - Golisano Autism Center

Happiness House CP Rochester

Rochester, NYPart-time

16.00–16.50 an hour

Behavioral Health Market Context

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Benefits

Salary: $16.00 - $16.50 commensurate with experienceEmployment: This is a part-time position with a 20-hour workweekOur comprehensive benefit plan includes but is not limited to (full-time & part-time):Dental / Vision Insurance17 days Paid Time Off (PTO)Paid Sick Time9 Paid Holidays403(b) and/or ROTH Retirement Plan with employer matchAdditional Insurance Offerings - Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft ProtectionEmployer paid Life Insurance, Short-term and Long-term Disability InsuranceTuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College

Job Description

About the Organization
CP Rochester and Happiness House are private nonprofit health, educational, residential and human service organizations that have been serving communities in the Finger Lakes Region since 1969 and the Greater Rochester Area since 1946. Today with sites in Rochester, Canandaigua, Geneva, Gorham, Midlakes and Waterloo, our agencies offer an array of educational, therapeutic, recreational, residential and family support programs and services for children and adults with and without disabilities. On average, our agencies serve 3,650 families each year and employ approximately 600 people.

Our staff consists of dedicated and knowledgeable professionals and clinicians with expertise in the areas of Special Education, Early Childhood Education, Physical, Occupational, Speech and Music Therapies, Psychology, Service Coordination, Nursing, Dental Services, and Developmental Disabilities.

Committed to serving individuals with autism, traumatic brain injury, neurological impairments, as well as a wide variety of developmental disabilities such as cerebral palsy and Down syndrome, our staff partners with individuals and their families to support them in meeting their goals.

EOE Statement
CP Rochester and Happiness House are an equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Description

Job Title: Receptionist Administrative Support

Location: Golisano Autism Center - 50 Science Parkway, Rochester NY 14620

Salary: $16.00 - $16.50 commensurate with experience

Employment: This is a part-time position with a 20-hour workweek. Days and hours of work are Monday through Friday, 8:00 AM - 12:00 PM and 12:00 PM - 4:00 PM

Summary/Objective: The Receptionist/Administrative Support assists the Golisano Autism Center as guided by the Director of the Golisano Autism Center. This individual works as a member of the administrative staff in the Golisano Autism Center with a commitment to providing mission-centered program and tenant support. This position will be responsible for providing light administrative support to the tenants of the Golisano Autism Center.

Required Education and Experience:
• High school diploma or equivalent.
• Previous successful experience in reception/clerical work preferred.
• Knowledge of office machines and phone systems.
• Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the type of personality able to meet the demands of the position.
• Demonstrated ability in time management skills and organization skills.
• Demonstrated commitment to performing job duties and tasks appropriately.
• Familiarity with Intellectual and Developmental Disabilities (I/DD) is preferred.

Additional Eligibility Qualifications: None

Essential Functions:
• Imparts agency philosophy of "Equal Opportunity, Independence and Realization of Individual Potential" to children, families, program employees and community resources.
• Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
• Assists the GAC Director with or independently represents the GAC at resource fairs and GAC informational presentations.
• Welcomes individuals, employees, and visitors by greeting them, in person or on the telephone, answering or directing inquiries.
• Receives tenant work-related deliveries on their behalf and coordinates internal delivery.
• Ensures internal and external mail is coordinated and sent to the appropriate individuals.
• Communicates in a professional manner while handling incoming phone calls, greeting visitors, and responding to phone and personal requests for assistance.
• Assists in preparation of bulk mail correspondence.
• Maintains main lobby physical appearance and replenish displayed tenant and community provider flyers and marketing materials in collaboration with the Family Navigator.
• Appropriately screens visitors, maintains visitor log and adheres to the Building Safety and Security procedures.
• Maintains schedule of Agency meeting rooms.
• Participates in duties to replenish the mutual aid food pantry located onsite.
• Achieves departmental goals by performing additional responsibilities as assigned.
• Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
• Adheres to agency's policies and procedures as well as department guidelines.

Competency Requirements
• Communication proficiency.
• Self-motivation and initiative skills.
• Strong organizational skills.
• Ability to work independently or with support to develop processes for efficiency.

Supervisory Responsibility:None.

Other Duties:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment:This job operates in a professional, onsite office, school, clinical, and community center setting

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds

Travel:Travel is primarily local during the business day.

Our comprehensive benefit plan includes but is not limited to (full-time & part-time):
• Dental / Vision Insurance
• 17 days Paid Time Off (PTO)
• Paid Sick Time
• 9 Paid Holidays
• 403(b) and/or ROTH Retirement Plan with employer match
• Additional Insurance Offerings - Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
• Employer paid Life Insurance, Short-term and Long-term Disability Insurance
• Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College

Apply: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7150774

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.

The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Position Requirements
• High school diploma or equivalent.
• Previous successful experience in reception/clerical work preferred.
• Knowledge of office machines and phone systems.
• Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the type of personality able to meet the demands of the position.
• Demonstrated ability in time management skills and organization skills.
• Demonstrated commitment to performing job duties and tasks appropriately.
• Familiarity with Intellectual and Developmental Disabilities (I/DD) is preferred.

Location
CP Rochester - Golisano Autism Center

Full-Time/Part-Time
Part-Time

Shift
Days

Category
Clerical

Number of Openings
1

Req Number
CLE-26-00002

This position is currently accepting applications.

Qualifications

  • High school diploma or equivalent
  • Knowledge of office machines and phone systems
  • Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the type of personality able to meet the demands of the position
  • Demonstrated ability in time management skills and organization skills
  • Demonstrated commitment to performing job duties and tasks appropriately
  • Communication proficiency
  • Self-motivation and initiative skills
  • Strong organizational skills
  • Ability to work independently or with support to develop processes for efficiency
  • The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds
  • High school diploma or equivalent
  • Knowledge of office machines and phone systems
  • Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the type of personality able to meet the demands of the position
  • Demonstrated ability in time management skills and organization skills
  • Demonstrated commitment to performing job duties and tasks appropriately

Responsibilities

  • This individual works as a member of the administrative staff in the Golisano Autism Center with a commitment to providing mission-centered program and tenant support
  • This position will be responsible for providing light administrative support to the tenants of the Golisano Autism Center
  • Imparts agency philosophy of "Equal Opportunity, Independence and Realization of Individual Potential" to children, families, program employees and community resources
  • Maintains confidentiality of information relating to individuals and their families in accordance with agency policy
  • Assists the GAC Director with or independently represents the GAC at resource fairs and GAC informational presentations
  • Welcomes individuals, employees, and visitors by greeting them, in person or on the telephone, answering or directing inquiries
  • Receives tenant work-related deliveries on their behalf and coordinates internal delivery
  • Ensures internal and external mail is coordinated and sent to the appropriate individuals
  • Communicates in a professional manner while handling incoming phone calls, greeting visitors, and responding to phone and personal requests for assistance
  • Assists in preparation of bulk mail correspondence
  • Maintains main lobby physical appearance and replenish displayed tenant and community provider flyers and marketing materials in collaboration with the Family Navigator
  • Appropriately screens visitors, maintains visitor log and adheres to the Building Safety and Security procedures
  • Maintains schedule of Agency meeting rooms
  • Participates in duties to replenish the mutual aid food pantry located onsite
  • Achieves departmental goals by performing additional responsibilities as assigned
  • Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development
  • Adheres to agency's policies and procedures as well as department guidelines
  • Other Duties:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job
  • Duties, responsibilities and activities may change at any time with or without notice
  • Work Environment:This job operates in a professional, onsite office, school, clinical, and community center setting
  • Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • While performing the duties of this job, the employee is regularly required to talk or hear
  • The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms


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