Medical Assistant - Clinical Research Patient Recruiter

Benefits

Qualifications

• •Medical Assistant training or certification, or equivalent clinical experience
• •Minimum 1 year of experience in patient recruitment, healthcare outreach, healthcare sales, or a call center environment
• •Strong patient communication and interpersonal skills
• •Ability to manage high call volumes and outreach activity in a structured environment
• •Strong organizational skills and attention to detail
• •Ability to follow scripts, procedures, and documentation standards accurately
• •Understanding of patient confidentiality and HIPAA requirements
• •4 more items(s)

Responsibilities

• •This role combines patient-facing clinical support with high-volume outreach and patient engagement to help eligible participants access clinical research opportunities
• •The Medical Assistant - Patient Recruiter plays a key role in identifying potential participants, conducting phone screenings, scheduling visits, supporting the consent process, and ensuring accurate documentation
• •This position requires strong communication skills, attention to detail, and the ability to manage outreach activities and patient follow-up in a fast-paced clinical research environment
• •This role is ideal for a Medical Assistant who enjoys working directly with patients while contributing to the advancement of new medical treatments through clinical research
• •Conduct outbound outreach to potential research participants through calls, texts, and approved communication channels
• •Explain study opportunities clearly and answer general questions about participation
• •Maintain a consistent follow-up cadence with potential participants to support enrollment
• •Document outreach attempts, outcomes, and next steps in the approved tracking systems
• •Screening and Appointment Scheduling
• •Conduct phone screenings using approved study scripts to determine basic eligibility
• •Schedule qualified participants for screening and study visits
• •Confirm appointments and follow up with participants to maintain visit attendance
• •Patient Visit Support
• •Welcome participants on the day of their visit and assist with patient check-in
• •Support the informed consent process by reviewing documents with participants and ensuring questions are addressed by the investigator when appropriate
• •Assist with patient flow during study visits and ensure required assessments are completed
• •Visit Preparation and Coordination
• •Prepare patient charts, study binders, and visit materials prior to scheduled visits
• •Review upcoming appointments and ensure required assessments and materials are ready
• •Coordinate with study coordinators and clinical staff to ensure smooth visit operations
• •Documentation and Data Quality
• •Maintain accurate and timely documentation of patient interactions and study activities
• •Ensure records are complete and aligned with clinical research documentation standards
• •Assist with follow-up activities and data clarification when required
• •Team Collaboration
• •Work closely with Clinical Research Coordinators, investigators, and site staff
• •Communicate scheduling updates, participant questions, and operational concerns to the research team
• •Support site goals related to enrollment, visit completion, and study timelines
• •Clinical research site environment with frequent patient interaction
• •Combination of phone outreach, administrative coordination, and onsite patient support
• •Fast-paced setting supporting multiple clinical studies
• •28 more items(s)