Intake and Staffing Specialist for ABA Therapy Company
Hollywood, FLFull-time
20–25 an hour
Behavioral Health Market Context
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Job Description
nate, high-quality care for children and families. We pride ourselves on excellence in service, efficiency in operations, and a supportive, growth-oriented work environment.
Position Overview
We are seeking an experienced Intake, Staffing, and Scheduling Specialist with at least 3 years of hands-on ABA therapy experience performing these tasks. This role is crucial in ensuring smooth client onboarding, efficient staff scheduling, and optimal case assignments.
This position offers significant growth potential, a tiered performance-based compensation structure, and opportunities for bonus packages. If you are detail-oriented, highly organized, and fluent in Spanish, we want to hear from you.
Key Responsibilities
Client Intake
• Serve as the first point of contact for new families, providing a warm and professional welcome.
• Collect all necessary client information, verify insurance, and explain the intake process.
• Confirm communication preferences and ensure intake documents are completed accurately and in a timely manner.
• Clearly communicate service options (in-home vs. in-school) and timelines for service initiation.
• Assist Spanish-speaking families by translating or clarifying intake materials as needed.
Scheduling Clients
• Maintain and update the master schedule to ensure clients are matched with staff in a timely manner.
• Coordinate with BCBAs, RBTs, and caregivers to schedule therapy sessions according to client needs and staff availability.
• Quickly adapt to schedule changes, cancellations, and emergencies.
• Communicate with families to confirm session times and any changes in scheduling.
Staffing Cases
• Assign therapists to cases based on experience, client needs, and location.
• Monitor staff availability and proactively fill open hours.
• Track staffing progress and report updates to leadership regularly.
• Work closely with the hiring team to ensure adequate staffing levels for incoming clients.
Requirements
• Minimum 3 years experience working in an ABA therapy setting with intake, staffing, and scheduling responsibilities.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently in a fully remote environment.
• Fluency in Spanish and English (Bilingual is strongly preferred and nearly required for this role).
• Excellent written and verbal communication skills.
• Proficiency with scheduling software, CRMs, and EHR platforms (experience with ABA-specific software is a plus).
• Strong problem-solving skills and ability to manage shifting priorities.
Compensation & Growth
• Hourly Pay: $20–$25/hour based on experience.
• Performance-Based Growth: Structured tier system with regular salary reviews.
• Bonus Opportunities: Monthly and quarterly bonus packages based on performance metrics.
• Career Growth: Significant potential to move into leadership and operations management roles.
Why Join Us?
• 100% Remote – Open to only Florida, Colorado and Maryland residents
• Collaborative and supportive team culture.
• High-impact role with direct contribution to company growth.
• Room for rapid advancement in a scaling organization.
Position Overview
We are seeking an experienced Intake, Staffing, and Scheduling Specialist with at least 3 years of hands-on ABA therapy experience performing these tasks. This role is crucial in ensuring smooth client onboarding, efficient staff scheduling, and optimal case assignments.
This position offers significant growth potential, a tiered performance-based compensation structure, and opportunities for bonus packages. If you are detail-oriented, highly organized, and fluent in Spanish, we want to hear from you.
Key Responsibilities
Client Intake
• Serve as the first point of contact for new families, providing a warm and professional welcome.
• Collect all necessary client information, verify insurance, and explain the intake process.
• Confirm communication preferences and ensure intake documents are completed accurately and in a timely manner.
• Clearly communicate service options (in-home vs. in-school) and timelines for service initiation.
• Assist Spanish-speaking families by translating or clarifying intake materials as needed.
Scheduling Clients
• Maintain and update the master schedule to ensure clients are matched with staff in a timely manner.
• Coordinate with BCBAs, RBTs, and caregivers to schedule therapy sessions according to client needs and staff availability.
• Quickly adapt to schedule changes, cancellations, and emergencies.
• Communicate with families to confirm session times and any changes in scheduling.
Staffing Cases
• Assign therapists to cases based on experience, client needs, and location.
• Monitor staff availability and proactively fill open hours.
• Track staffing progress and report updates to leadership regularly.
• Work closely with the hiring team to ensure adequate staffing levels for incoming clients.
Requirements
• Minimum 3 years experience working in an ABA therapy setting with intake, staffing, and scheduling responsibilities.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently in a fully remote environment.
• Fluency in Spanish and English (Bilingual is strongly preferred and nearly required for this role).
• Excellent written and verbal communication skills.
• Proficiency with scheduling software, CRMs, and EHR platforms (experience with ABA-specific software is a plus).
• Strong problem-solving skills and ability to manage shifting priorities.
Compensation & Growth
• Hourly Pay: $20–$25/hour based on experience.
• Performance-Based Growth: Structured tier system with regular salary reviews.
• Bonus Opportunities: Monthly and quarterly bonus packages based on performance metrics.
• Career Growth: Significant potential to move into leadership and operations management roles.
Why Join Us?
• 100% Remote – Open to only Florida, Colorado and Maryland residents
• Collaborative and supportive team culture.
• High-impact role with direct contribution to company growth.
• Room for rapid advancement in a scaling organization.
Qualifications
- •ABA THERAPY EXPERIENCE IS REQUIRED
- •We are seeking an experienced Intake, Staffing, and Scheduling Specialist with at least 3 years of hands-on ABA therapy experience performing these tasks
- •Minimum 3 years experience working in an ABA therapy setting with intake, staffing, and scheduling responsibilities
- •Strong organizational skills with exceptional attention to detail
- •Ability to work independently in a fully remote environment
- •Excellent written and verbal communication skills
- •Strong problem-solving skills and ability to manage shifting priorities
Benefits
- •Compensation: $20–$25/hour + bonus packages + tiered growth structure
- •This position offers significant growth potential, a tiered performance-based compensation structure, and opportunities for bonus packages
- •Compensation & Growth
- •Hourly Pay: $20–$25/hour based on experience
- •Performance-Based Growth: Structured tier system with regular salary reviews
- •Bonus Opportunities: Monthly and quarterly bonus packages based on performance metrics
- •Career Growth: Significant potential to move into leadership and operations management roles
- •100% Remote – Open to only Florida, Colorado and Maryland residents
- •Collaborative and supportive team culture
- •High-impact role with direct contribution to company growth
- •Room for rapid advancement in a scaling organization
Responsibilities
- •This role is crucial in ensuring smooth client onboarding, efficient staff scheduling, and optimal case assignments
- •Serve as the first point of contact for new families, providing a warm and professional welcome
- •Collect all necessary client information, verify insurance, and explain the intake process
- •Confirm communication preferences and ensure intake documents are completed accurately and in a timely manner
- •Clearly communicate service options (in-home vs. in-school) and timelines for service initiation
- •Assist Spanish-speaking families by translating or clarifying intake materials as needed
- •Scheduling Clients
- •Maintain and update the master schedule to ensure clients are matched with staff in a timely manner
- •Coordinate with BCBAs, RBTs, and caregivers to schedule therapy sessions according to client needs and staff availability
- •Quickly adapt to schedule changes, cancellations, and emergencies
- •Communicate with families to confirm session times and any changes in scheduling
- •Assign therapists to cases based on experience, client needs, and location
- •Monitor staff availability and proactively fill open hours
- •Track staffing progress and report updates to leadership regularly
- •Work closely with the hiring team to ensure adequate staffing levels for incoming clients