Customer Service Associate II

Benefits

Qualifications

• •Ability to follow instructions and interpret operational documents is required
• •Must be able to lift between 30 and 50 lbs
• •from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• •Strong organizational and communication skills are required
• •Strong problem-solving and decision-making skills are required
• •High level of integrity is required
• •Proficiency in basic math for cash accounting is required
• •4 more items(s)

Responsibilities

• •As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers
• •While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed
• •Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• •Merchandising and stocking as needed
• •Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• •Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• •Managing sales transactions while working assigned cash register
• •Maintaining security of cash and protecting company assets
• •Other duties as assigned*
• •Excellent customer service and relationship management skills are required
• •Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor
• •8 more items(s)