Retail Shortage Control - Part Time

Benefits

Qualifications

• •Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
• •Ability to stand and walk for extended periods of time and to visually monitor store environment
• •Ability to maintain confidentiality is required
• •Ability to review, analyze and comprehend business trends
• •Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• •Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
• •Excellent communication with customers and co-workers
• •Excellent leadership skills that support fostering productive business relationships
• •Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required
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Responsibilities

• •Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
• •As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers
• •By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment
• •You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction
• •Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities
• •Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates
• •You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified
• •Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
• •Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
• •Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• •Create a secure environment and reduce opportunities for theft
• •Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• •Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• •Understand the role you play in keeping your store and assets safe and secure
• •Provide support in training associates on shortage reduction programs and processes
• •Role-model safety as a top priority and address any unsafe practices promptly
• •are excited to deliver great values to customers every day;
• •... take a sense of pride and ownership in helping drive positive results for a team;
• •are committed to treating colleagues and customers with respect;
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