Customer Service Representative - Hybrid

Tops & Trends

Raleigh, NCFull-time and Part-time

Behavioral Health Market Context


Benefits

Competitive pay, Company Medical and Dental, Paid Holidays/PTO, 401K and Profit Sharing, Advancement Opportunities, Comprehensive Training

Qualifications

  • •Successful candidates will bring a can do attitude and be well organized, efficient and able to multi-task
  • •Strong communication and problem solving skills along with proficiency in Microsoft and Google suites are required
  • •Candidates should have an exceptional work ethic and accountability and the ability to provide high level customer service and satisfaction
  • •3+ years of prior customer service experience or equivalent required
  • •Employees must have a valid driver's license and a clean driving record
  • •2 more items(s)

Responsibilities

  • •Answer multi-line phone system
  • •Ability to assess customer needs, provide quotes and schedule work
  • •Coordinating work flows between sales and production
  • •Data entry into our HubSpot CRM
  • •Schedule inbound and outbound vehicle deliveries
  • •Perform customer service functions to support wholesale and retail customers
  • •Ability to be hands on and work in a fast paced environment
  • •Assist with quality control and final inspections
  • •5 more items(s)