Part Time Service Team Member

Benefits

Qualifications

• •Ability to remain standing for long periods of time
• •Ability to move throughout the store
• •Michaels requires all team members in this role to be at least sixteen (16) years or older

Responsibilities

• •Deliver friendly customer service, help customers shop our store, and find what they’re looking for
• •Ensure all customers receive a fast and friendly checkout experience
• •Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises
• •Help customers shop, locate products, and provide them with solutions
• •Provide a fast and friendly checkout experience; execute cash handling to standards
• •Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• •Educate customers on the Voice of Customer (VOC) survey
• •Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• •Participate in the truck unload, stocking, and planogram (POGs) processes
• •Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• •Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• •Support shrink and safety programs
• •Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• •Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• •Cross trained in Custom Framing selling and production
• •Other duties as assigned
• •Regular bending, lifting, carrying, reaching, and stretching
• •Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• •If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available
• •Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
• •17 more items(s)