Medical Services Assistant (Multiple Vacancies)

research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Medical Services Assistant for the Clinical Practice locations at the Robert Wood Johnson Medical School.

The Medical Services Assistant performs routine clinical tasks and related administrative tasks as assigned to support effective and efficient office operations.

Among the key duties of this position are the following:
Creates and maintains health record information, files and organizes as needed.
Communicates with insurance providers and handles pre-authorizations and certifications as necessary.
Communicates with patients and other providers per the instruction of the overseeing physician or health practitioner.
Performs clinical tasks such as blood draws, EKGs, hearing and vision screens, urinalysis, and blood glucose testing.
Prepares patient exam rooms, arranges instruments and equipment, and ensures a neat and sanitary environment.
Performs and documents patient-related tasks such as rooms patients, verifies patient information, confirms purpose of visit, obtains and records vitals signs and updates medical history.
Supports practice needs with clerical tasks such as answering phones, scheduling appointments, verifying insurance, collecting co-pays, preparing lab requests.
FLSA Nonexempt
Grade 175
Salary Details
Minimum Salary 26.390
Mid Range Salary 26.890
Maximum Salary 27.700
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Position Status Full Time
Working Hours 40
Standard Hours 40.00
Daily Work Shift
Work Arrangement
This position requires a fully on-site work arrangement.
Union Description Teamsters 97
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS
Qualifications
Minimum Education and Experience
At least one (1) year of relevant experience required, preferably in a medical office setting.
Certifications/Licenses
Meets the New Jersey Board of Medical Examiners definition of a “certified medical assistant” as outlined in NJAC 13:35-6.4(a)2.
Required Knowledge, Skills, and Abilities
Knowledge of medical terminology is required.
The ability to function in a team environment is required.
Preferred Qualifications
Bilingual skills (English/Spanish) preferred; completion of medical interpreter training course preferred.
Equipment Utilized
Physical Demands and Work Environment
Physical Demands: Position requires standing, walking, sitting, use of the hands to finger, handle or feel, talk and hear 2/3 of the time, reach with hands and arms over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time. Position requires lifting 1/3 of the time up to 10 pounds, and under 1/3 of the time up to 25 pounds.
Work Environment: Moderate noise environment with some exposure (less than 1/3 of the time) to blood borne pathogens requiring the use of personal protective equipment; some potential exposure (less than 1/3 of the time) to hazardous waste.
Special Conditions
Able to travel to provide coverage at “off-site” practices as needed.
Posting Details
Posting Number 25ST2346
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Downtown New Brunswick
City New Brunswick
State NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Supplemental Questions
Required fields are indicated with an asterisk (\*).

\* Do you meet the New Jersey Board of Medical Examiners definition of a “certified medical assistant” as outlined in NJAC 13:35-6.4(a)2?
Yes
No
\* Do you have at least one year of related experience?
Yes
No
Applicant Documents
Required Documents
Resume/CV
Certifications/Licenses
Optional Documents
Cover Letter/Letter of Application