Theatre Team Member

Benefits

Qualifications

• •Must be at least 16 years of age
• •Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• •Requires regular and consistent attendance
• •Has an energetic and friendly attitude during each shift
• •Provides excellent Guest service
• •Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities
• •Must be able to effectively and regularly converse in and comprehend English
• •Ability to work in a team environment and independently
• •Ability to take and follow direction
• •Responds with a sense of urgency
• •Accurate cash handling and basic math skills
• •Noise level may be moderate to high at times
• •Be able to work in a standing position for extended periods of time
• •10 more items(s)

Responsibilities

• •Cinemark Team Members create a welcoming environment for our Guests
• •A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc
• •The Team Member strives to ensure the highest quality in everything served
• •Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience
• •Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs require
• •Each Team Member must be able to perform the essential job functions of these positions
• •The essential duties and responsibility of a Theatre Team Member include, but are not limited to, the following:
• •Greets Guests with a smile in a timely and professional manner
• •Operates Cinemark’s POS system for all transactions completed on assigned register
• •Verifies tickets at podium and directs Guests to an auditorium
• •Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
• •Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
• •Responds to phone calls and questions from Guests in a professional and quality customer service manner
• •Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• •Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
• •Prepares food and properly operates cooking, warming, and popping equipment
• •Consistently wipes down and sanitizes Employee and Guest high-contact areas
• •Complies with all local, state, and federal food safety laws
• •Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
• •Assists with all opening and closing duties as assigned by management
• •Performs other work-related duties as assigned
• •Availability to work flexible hours which include evenings, weekends, and holidays
• •Frequent bending, kneeling, and lifting up to 50 lbs
• •Frequent standing, walking and reaching around the theater
• •21 more items(s)