Training Specialist
Behavioral Health Market Context
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Qualifications
- •Proficient in Microsoft Suite (Word, Excel & PowerPoint)
- •Communication – strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
- •Associate degree required
- •At least 1 (one) year of training experience in a healthcare environment or equivalent combination of training and working experience
- •LANGUAGE SKILLS
- •Fluent in English and Spanish required
- •3 more items(s)
Responsibilities
- •Confers with management, supervisors, and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives, and technologies
- •Formulates training objectives, outlines, and determines instructional methods such as classroom in-person instructor-led training, virtual instructor-led training, E-Learning, group instruction, one-to-one, conferences, meetings, and/or workshops
- •Present information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos
- •Selects training aids such as handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
- •Conducts training sessions covering specified areas such as on-the-job training, refresher training, etc
- •Evaluate trainees to measure progress and to assess the effectiveness of training
- •Identifies performance gaps or improper system usage and reports on the progress of employees under guidance during training periods
- •Assists employees with "how to" perform specific tasks related to their positions
- •Organizes classrooms for trainings and makes sure the material is sufficient and organized
- •Makes suggestions on improving work procedures
- •Maintains trainee personnel records
- •Develops strong relationships with internal customers to develop course materials and receive feedback
- •Demonstrates courtesy and politeness to patients, visitors and other employees
- •10 more items(s)
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