Party & Event Host

Benefits

Qualifications

• •Ability to remain standing for long periods of time
• •Ability to move throughout the store

Responsibilities

• •Generally hours are Friday 3pm-7pm, Saturday 11am-7pm, and Sunday 11am-7pm
• •More hours may be offered as available
• •Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests
• •Deliver friendly customer service by helping customers shop at our store and find what they’re looking for
• •Ensure all customers receive a fast and friendly checkout experience
• •Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises
• •Event Coordination
• •Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
• •Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity
• •Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
• •Facilitate and implement party add-ons such as goody bags, balloons, etc
• •to company standards
• •Communicate events with clients and store team members
• •Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
• •Adjust plans and events based on client’s feedback and needs
• •Create backup or emergency plans to be executed as needed
• •Ensure client satisfaction for scheduled events
• •Uphold the company’s cleanliness and safety standards
• •Set up, break down, and clean before and after each event
• •Help customers shop, locate products, and provide them with solutions
• •Provide fast and friendly check out experience
• •Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
• •Educate customer on Voice of Customer (VOC) survey
• •Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• •Participate in the truck un-load, stocking and planogram (POGs) processes
• •Complete merchandise recovery and maintenance
• •Perform Store in Stock Optimization (SISO) and AD set duties as assigned
• •Support shrink and safety programs
• •Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• •Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• •Cross trained in Custom Framing selling and production
• •Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
• •Other duties as assigned
• •Regular bending, lifting, carrying, reaching, and stretching
• •Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• •If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available
• •Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
• •34 more items(s)