Clinical Practice Sup

Orlando Health

Orlando, FLFull-timePosted May 6, 2026

Behavioral Health Market Context

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Benefits

Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programsHealth & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programsFinancial & Retirement – Up to 5% employer match on retirement contributionsWork-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave optionsFamily & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance2 more items(s)

Qualifications

  • Proficient in word processing, spreadsheet development, and presentation skills required
  • Strong interpersonal, customer service, and supervisory skills required
  • Knowledge of medical practice protocols and standards
  • High school graduate or equivalent
  • Successful completion of Medical Assistant training from an approved technical school required or above
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
  • Certified Clinical Medical Assistant (CCMA) by National Health Career Association (NHA) (www.nhanow.com)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
  • Two (2) years of related experience required
  • 7 more items(s)

Responsibilities

  • Status: Full Time - Monday -Friday, 8:00 AM to 5:00 PM
  • Position Summary: The Clinical Practice Supervisor has operational and clinical supervisory responsibility and is responsible for overseeing the daily operations of the clinical staff within the department
  • The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures,
  • facility management, patient scheduling and business-related reporting and functions
  • Participates in the hiring, supervision, work assignments, coaching plans, and disciplinary actions of assigned team members
  • Acts as a resource for the service line Assistant Vice President, Director of Operations, and/or Operations Manager
  • Collaborates with the service line Clinical Operations Manager or Director of Nursing to ensure clinical quality and standardization
  • Manages operations to provide physician clients with the most efficient and cost-effective clinical operation
  • Schedule’s staffing to meet changing workload needs
  • Identifies training needs for team members and facilitates development opportunities
  • This includes the evaluation of training,
  • implementation, orientation, and participation of education programs
  • Develops, implements, monitors, and evaluates quality assurance activities, ensuring compliance with standards, laws, regulations,
  • and procedures
  • Recommends new and/or revised policies and procedures to the department
  • Able to analyze medical records and documentation and identify problem areas
  • Able to collaborate effectively with physicians and administrative staff
  • Assist physician(s) with creation of strategies for efficiency and growth of the practice
  • Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes
  • practice development
  • Provides department level orientation to new team members to include system software, telephone processes and protocols, office
  • equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state,
  • Maintains compliance with all Orlando Health policies and procedures
  • Other Related Functions
  • Educates and supervises clinical and non-clinical staff
  • Provides necessary documentation relating to policies and procedures
  • Maintains confidentiality of data and information
  • Functions as a member of the medial office management team
  • Skilled in documentation of patient care including reviewing for accuracy and completeness
  • Other clinical tasks/duties as needed
  • 28 more items(s)


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