Food & Beverage Assistant Manager

Benefits

Qualifications

• •Knowledge of Food & Beverage operations and preparation techniques
• •Knowledge of Beverage operations and understanding wine varieties, labels and vintages
• •Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statement
• •Ability to work entire shift standing and moving about in restaurants and kitchen areas
• •Ability to read, write, and communicate effectively in English language, to understand internal documents, reports and to interact effectively with guests and employees
• •Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve
• •High school diploma required
• •4 more items(s)

Responsibilities

• •In this role, you'll partner with the Food & Beverage Manager to lead the Mezzo Mezzo operations, ensuring seamless service and exceptional guest experiences
• •Interview, select, train, supervise, and counsel restaurant staff for the efficient operation of the outlet
• •Organize and conduct pre-shift meetings communicating pertinent information to the staff, such as house count and menu changes
• •Schedule and direct staff in their work assignment
• •Interact positively with customers promoting hotel facilities and services
• •Resolve problems to the satisfaction of involved parties
• •Establish and maintain effective associate relations
• •Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
• •Verify temperature, judge appearance and taste of products and check preparation methods to determine quality
• •Give guidance toward improvement and make necessary adjustments for consistency
• •Maintain house bank
• •Utilize POS computer to accurately charge customers and revenue reports
• •Input and retrieve data and change computer procedures using complex series of key punches to program system
• •Implementing and maintaining housekeeping, sanitation and cleanliness standards in all areas
• •Maintaining a high level of professional appearance, demeanor, ethics, and self-image with yourself as well as subordinates
• •Administering sales promotions programs and employee sales incentive programs
• •Assessing and reviewing the job performance of subordinates, and maintaining records of assigned employees according to policy
• •Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained
• •15 more items(s)