Cannabis Specialist

Benefits

Qualifications

• •This position requires a thorough understanding of all three departments and the ability to cross-train and adapt to evolving business needs
• •Knowledge: Comprehensive understanding of cannabis products, sales processes, inventory management, and administrative procedures
• •Familiarity with all three departments—Sales, Inventory, and Administration—is essential
• •Must have cash handling experience
• •Skills: Excellent communication skills, attention to detail, strong organizational abilities, and the ability to multitask in a fast-paced environment
• •Flexibility: Willingness to cross-train and adapt to various tasks as business needs evolve
• •Compliance: Strict adherence to all state and federal regulations regarding cannabis sales and handling
• •Ability to stand for extended periods
• •Ability to lift up to 25 pounds
• •Comfortable with repetitive tasks and working in a retail environment
• •Fast-Paced: Must be able to thrive in a dynamic and often fast-paced retail setting
• •The Cannabis Specialist is expected to be flexible and responsive to the dynamic nature of the cannabis retail environment, taking on additional tasks as required
• •9 more items(s)

Responsibilities

• •Department: Multi-Departmental (Sales, Inventory, and Administration)
• •Reports To: General Manager
• •Position Type: Full-Time / Part-Time
• •Availability: Open availability required, including weekends and holidays
• •The Cannabis Specialist is a multi-faceted role designed to support the seamless operation of the cannabis retail environment by providing expertise in Sales, Inventory, and Administrative functions
• •The Cannabis Specialist will interact with guests, maintain product inventory, assist with administrative tasks, and ensure a smooth and efficient customer experience
• •Guest Interaction & Sales Support:
• •Check-in Guests/ID Verification: Welcome guests, verify their identification, and ensure compliance with state regulations before entry
• •Greet Guests: Provide a warm and welcoming atmosphere for all customers, offering assistance and answering questions about products
• •Assign Guests: Direct guests to appropriate staff or sections based on their needs and interests
• •Educate Guests: Inform guests about daily and weekly promotions, product details, and industry trends to enhance their purchasing experience
• •Ring Guests Out: Complete sales transactions efficiently, ensuring accuracy and adherence to all applicable laws and company policies
• •Apply Promo Buttons: Ensure promotional discounts are applied correctly during checkout
• •Follow-up on Product Call-Back List: Reach out to customers regarding product recalls or updates, ensuring they are informed and satisfied
• •Help Sales Floor: Assist on the sales floor during peak times or as needed, providing support to ensure optimal customer service
• •Merchandising & Floor Maintenance: Ensure the sales floor is clean, organized, and properly merchandised
• •Restock shelves during business hours
• •Inventory Management:
• •Restock Transfers (Safe to Live): Transfer inventory from the safe to the sales floor as needed, ensuring accuracy and compliance with inventory protocols
• •Heat Checks: Verify that all products are on display according to the provided inventory list, ensuring accurate and up-to-date offerings
• •Change Product Percentages: Adjust product pricing or percentages when new batches are introduced to the sales floor
• •Accept Incoming Orders: Receive and verify incoming shipments, ensuring they are accurately logged and stored
• •Organize Safe: Maintain a well-organized and secure safe, ensuring all inventory is accounted for and easily accessible
• •Daily Inventory Distribution Report (IDR) Check: Conduct daily checks for inventory discrepancies, addressing any issues promptly to maintain inventory integrity
• •Restock List Management: Maintain a list of items that need restocking, ensuring the sales floor remains fully stocked and appealing to customers
• •Attend Trainings/Meetings: Participate in regular training and meetings to stay informed about company policies, product updates, and industry trends
• •Assist Admin: Provide support to administrative staff as needed, which may include data entry, record-keeping, or other clerical tasks
• •Work with Shift Specialist & Captains: Work with Shift Captains and Shift Specialists to ensure all tasks are completed and assist where needed
• •Return Ecom orders past deadline: Create and manage a list of orders that need to be returned after 48 hours, communicating this to Guest Experience (GE) staff
• •Customer-Focused: A strong emphasis on providing exceptional customer service and maintaining a welcoming environment
• •27 more items(s)