Office Manager

Integrated Autism Centers

Warren, MIFull-time

16–20 an hour

Behavioral Health Market Context

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Job Description

le for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily.
• It will be critical for you to understand a sense of urgency and prioritize tasks quickly.
• The office is quite busy; at any given time, you may be checking in parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.

JOB DESCRIPTION:
• Work at the front desk Monday - Friday 7:45am-4:30pm.
• Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out).
• Client Intake Procedures (give tours, review admissions forms, schedule assessments).
• Insurance Correspondence (benefit verification, preauth requests).
• Purchasing duties (Stock office supplies).
• Scheduling (Create client/staff daily schedules, track cancellations).
• Billing (Submitting claims once a week, checking benefits, and getting authorizations)
• Cleaning Duties (keep lobby and conference room clean and orderly).
• Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).
• Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
• Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).
• Event planning for staff (make arrangements for Quarterly staff in-service trainings and team building activities).

QUALIFICATIONS:
• Pass employment screening.
• Excellent oral and written communication skills.

EXPECTATIONS:
• Provide high-quality customer service to our clients.
• Maintain client privacy in accordance with HIPAA laws.
• Maintain the clinic's reputation for an organized, team environment.
• Behave professionally with all staff members, clients, and caregivers.

BENEFITS:
• Salary: $16-$20/hr (depending on experience).
• Quarterly bonus based on financial performance.
• Company paid certification opportunities.

Qualifications

  • You must have a passion for helping kids learn and have fun!
  • Pass employment screening
  • Excellent oral and written communication skills

Benefits

  • Salary: $16-$20/hr (depending on experience)
  • Quarterly bonus based on financial performance
  • Company paid certification opportunities

Responsibilities

  • As the Office Manager, you will be responsible for keeping everything running smoothly in the center
  • You are a core team member, utilizing your multitasking, organization, and communication skills daily
  • It will be critical for you to understand a sense of urgency and prioritize tasks quickly
  • The office is quite busy; at any given time, you may be checking in parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy
  • Work at the front desk Monday - Friday 7:45am-4:30pm
  • Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out)
  • Client Intake Procedures (give tours, review admissions forms, schedule assessments)
  • Insurance Correspondence (benefit verification, preauth requests)
  • Purchasing duties (Stock office supplies)
  • Scheduling (Create client/staff daily schedules, track cancellations)
  • Billing (Submitting claims once a week, checking benefits, and getting authorizations)
  • Cleaning Duties (keep lobby and conference room clean and orderly)
  • Plan Monthly Client Field Trips (accept permissions slips, arrange transportation)
  • Staff Onboarding (prepare locker/uniforms, review employee handbook with them)
  • Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events)
  • Event planning for staff (make arrangements for Quarterly staff in-service trainings and team building activities)
  • Provide high-quality customer service to our clients
  • Maintain client privacy in accordance with HIPAA laws
  • Maintain the clinic's reputation for an organized, team environment
  • Behave professionally with all staff members, clients, and caregivers


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