Associate Director, Clinical Operations Enablement & Knowledge Systems

Revolution Medicines

Redwood City, CAFull-timePosted May 1, 2026

Behavioral Health Market Context

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Qualifications

  • The ideal candidate is a Clinical Operations leader who combines deep study execution experience with the ability to design scalable, user-centered systems that enable others to perform at their best
  • Track adoption, effectiveness and impact of learning and knowledge initiatives
  • RN or Bachelor's degree in biological sciences or health-related field required
  • 11+ years direct Clinical Operations experience in the pharmaceutical or biotech industry, Relevant indirect experiences may also meet the requirement
  • Minimum of 5 years of line management experience
  • Strong working knowledge of FDA Regulations, ICH Guidelines, and GCP
  • Demonstrated experience successfully developing and authoring Clinical Operations and cross-functional handbooks, guidances or process templates in support of clinical operations or clinical study team management
  • Experience with leading organizational change efforts
  • Minimum of 6 years of cross-functional study management or related leadership experience in life sciences
  • Demonstrated experience building or scaling learning programs, knowledge systems, or operational frameworks within Clinical Operations
  • Experience translating complex clinical workflows into practical tools, guidance, or training materials
  • Strong systems thinking and ability to design scalable, user-friendly solutions
  • Experience in selection and management of external resources (e.g., CROs, vendors, contractors)
  • Thrives in a collaborative team setting that demonstrates flexibility required to maintain a fast pace and is driven by a desire to deploy innovative approaches and technologies in a high-energy environment
  • Be solution-oriented by anticipating obstacles and difficulties, and proactively providing risk assessment and mitigation strategies to achieve project goals
  • Ability to deal with time demands, incomplete information, or unexpected events
  • Outstanding organizational skills with the ability to multi-task and prioritize
  • Excellent interpersonal, verbal and written communication skills
  • High sense of priority and commitment to excellence in the successful execution of deliverables
  • Ability to contribute with a mind on quality, diligence, timeliness and fiscal responsibility, make and drive decisions, multi-task, prioritize tasks, anticipate challenges, and execute on goals as a member of the Clinical Operations Excellence team
  • Decision-making skills
  • Comfortable in a fast-paced company environment and able to adjust workload based upon changing priorities
  • Travel may be required (~25%)
  • 20 more items(s)

Responsibilities

  • As an Associate Director (AD) Clinical Operations Enablement & Knowledge Systems, you will be a key member of the Clinical Operations Excellence team
  • You will be responsible for building and scaling the Clinical Operations "knowledge ecosystem"-including how information is structured, accessed, and applied-to enable consistent, efficient, and high-quality study execution across roles and programs
  • This is an execution-focused role that strengthens the capabilities of the Clinical Operations organization
  • Lead the design and deployment of a scalable Clinical Operations knowledge ecosystem, including playbooks, toolkits and structured resources that enable consistent high quality study execution
  • Develop role-based enablement frameworks aligned to Clinical Operations responsibilities, study activities, and key transition points
  • Design and deliver multi-modal learning solutions (e.g., live sessions, on-demand modules, short-form videos, playbooks, and interactive resources) to maximize accessibility and adoption
  • Apply adult learning principles and user-centered design to ensure content is practical, engaging, and immediately applicable
  • Apply knowledge of Clinical Operations workflows and regulatory context (e.g., GCP, ICH) to ensure learning content is relevant, practical, and aligned with real-world study execution (this role does not own SOP development, GxP training, or inspection readiness activities)
  • Support the successful onboarding of new Clinical Operations team members
  • Design and deliver targeted, "just-in-time" learning tools and experiences (e.g., checklists, quick guides, decision aids) to support critical activities and study milestones
  • Align learning and knowledge resources to key study lifecycle stages (e.g., study start-up, conduct, database lock, close-out)
  • Define and implement a scalable structure for Clinical Operations knowledge, including how resources, tools, and guidance is organized, accessed, and maintained
  • Create intuitive, role-based pathways for accessing information across study lifecycle stages
  • Establish standards for maintaining and continuously improving operational knowledge
  • Own day-to-day planning, coordination, and delivery of learning activities, ensuring timeline, quality and outcomes are met
  • Use feedback and performance insights to identify capability gaps and continuously improve tools, resources, and learning solutions
  • Evolve learning materials and resources to maintain alignment with Clinical Operations and cross-functional partner growth and needs
  • Partner with Clinical Operations and cross-functional team members to improve processes that will impact clinical trial management, quality and efficiency
  • Line management responsibilities including hiring, performance management, career development, and mentorship
  • This role does not own SOP authoring, GxP training delivery, or inspection readiness activities, but partners with relevant functions to ensure alignment
  • Participate in other Clinical Operations Excellence and Clinical Operations Activities as appropriate
  • 18 more items(s)


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