Retail Sales Support Associate

Benefits

Qualifications

• •Those who are 16 years old and older are invited to participate
• •Flexible hours, including evenings, weekends, and holidays, are necessary for this role
• •Skilled at utilizing and familiar with technology like registers and mobile devices
• •Expertise in strong communication and customer service acumen
• •Capacity to swiftly and adeptly resolve issues in a professional manner
• •Openness to learning through practical on-the-job training programs
• •3 more items(s)

Responsibilities

• •As a team member at Five Below, your primary responsibilities include providing exceptional customer service and aiding in store operations to ensure that the shopping experience is enjoyable and welcoming for everyone
• •Demonstrate attentive listening to identify and resolve customer concerns in a professional and empathetic manner
• •Exhibit proficiency in product awareness, suggest suitable choices, and deliver tailored solutions to address customer inquiries
• •Encourage customer engagement by marketing store events, promotions, and activities to stimulate participation
• •Handle customer grievances with courtesy, proposing alternative solutions if available
• •Communicate about merchandise restocking and customer reviews with the management
• •Engage in teamwork to successfully achieve the store and company goals
• •Essential Job Functions of Retail Sales Support Associate:
• •Carry out cashier responsibilities and process customer transactions accurately
• •Carry and sort merchandise weighing a maximum of 25 pounds and place them on shelves that are up to 10 feet high
• •Scale ladders and execute bending, twisting, and stooping movements when restocking items and helping customers
• •Collaborate through direct and telephonic exchanges with clients, coworkers, and managers
• •Frequently relocate between different sections of the store and storage spaces
• •Maintain your concentration and remain in a vertical position for an extended period
• •Demonstrate readiness to work overnight hours by being open to flexible scheduling
• •12 more items(s)