Medical Call Rep and Office Assistant

PRIME CLINICAL RESEARCH INC

Mansfield, TXPart-timePosted Apr 10, 2026

15 an hour

Behavioral Health Market Context

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Job Description

tients and healthcare professionals.
• Schedule appointments and manage calendars for clinical research studies.
• Maintain accurate patient records and documentation in compliance with regulations.
• Assist in the preparation of study materials and patient information packets.
• Provide administrative support to the research team as needed.
• Respond to emails and follow up on patient concerns promptly.
• Ensure a welcoming and professional environment for all visitors.
• Collaborate with team members to improve office processes and patient interactions.
Requirements:
• High school diploma or equivalent; relevant experience preferred.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and electronic medical records.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a busy environment.
• Prior experience in a medical or clinical setting is a plus.
• Positive attitude and a commitment to patient care.
• Ability to work independently and as part of a team.
About Us:
PRIME CLINICAL RESEARCH INC has been a leader in clinical research for over a decade, dedicated to improving patient outcomes through innovative studies. Our commitment to excellence and integrity has earned us the trust of both our clients and employees, making us a preferred choice in the healthcare community.

Qualifications

  • Excellent communication skills, both verbal and written
  • Proficient in Microsoft Office Suite and electronic medical records
  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize effectively in a busy environment
  • Positive attitude and a commitment to patient care
  • Ability to work independently and as part of a team

Benefits

    Responsibilities

    • Handle incoming calls and inquiries from patients and healthcare professionals
    • Schedule appointments and manage calendars for clinical research studies
    • Maintain accurate patient records and documentation in compliance with regulations
    • Assist in the preparation of study materials and patient information packets
    • Provide administrative support to the research team as needed
    • Respond to emails and follow up on patient concerns promptly
    • Ensure a welcoming and professional environment for all visitors
    • Collaborate with team members to improve office processes and patient interactions


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