Restaurant General Manager
Behavioral Health Market Context
Apply Nowvia Breakroom
Qualifications
- •Must be at least eighteen (18) years of age
- •1-2 years of previous restaurant management experience
- •Strong understanding of P&L management & drivers of restaurant profitability
- •Ability to prioritize own and others’ work and time to meet deadlines and objectives
- •Demonstrated leadership skills
- •Demonstrated understanding of guest service principles
- •Available to work evenings, weekends, and holidays
- •Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant
- •5 more items(s)
Responsibilities
- •The RGM has overall responsibility for managing the daily operations of a single restaurant
- •The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees)
- •PROFITABILITY
- •Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
- •Reviews key P&L lines to increase profitability for the restaurant
- •Drives sales through proactive guest service, people development & operations management
- •Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
- •Manages the guest experience through operations and timely response to Guest issues
- •Problem solves guest feedback systems to determine root causes and develops action plans to address issues
- •Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
- •Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
- •On-boards new team members by training and guiding them through the certification process
- •Inspires the restaurant team by effectively managing individual and team recognition programs
- •Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance
- •Manages restaurant labor using optimal Manager staffing and Team Member scheduling
- •Enforces compliance with government regulations, employment laws, and BKC policies
- •Ensures that the restaurant upholds operational and brand standards
- •*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
- •15 more items(s)