Retail Sales Associate - Westgate Village

Old Navy

Spartanburg, SCPart-time

Behavioral Health Market Context

Apply Nowvia Gap Inc.

Qualifications

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training
  • 2 more items(s)

Responsibilities

  • You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty
  • You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer
  • Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.
  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support
  • 8 more items(s)


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