Director Laboratory Operations

IQVIA Laboratories

Ithaca, NYFull-timePosted May 5, 2026

Behavioral Health Market Context

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Qualifications

  • Bachelor’s degree in a chemical, physical, biological, or clinical laboratory science, medical laboratory technology, or cytotechnology
  • Subject Matter Expert in small and large molecules regulated bioanalysis via LCMS
  • Minimum of 12 years’ experience in a regulated laboratory environment
  • At least 5 years of direct line management experience
  • Other Equivalent combination of education, training, and experience may be accepted in lieu of degree
  • Deep understanding of clinical laboratory testing procedures and regulatory requirements (e.g., GLP)
  • Strong leadership and team development skills with a focus on operational excellence
  • Proficiency in quality assurance, GLP processes, and continuous improvement methodologies
  • Excellent communication, client management, and financial oversight capabilities
  • 6 more items(s)

Responsibilities

  • Manage daily operations of the clinical testing laboratory to ensure compliance with regulatory standards
  • Drive strategic alignment and consistency across global laboratory operations
  • Champion quality assurance initiatives and oversee corrective actions for non-conformities
  • Develop and implement training programs to maintain staff competency and compliance
  • Monitor departmental budgets, cost control measures, and resource utilization
  • Introduce new technologies, tests, and continuous improvement initiatives
  • Collaborate with cross-functional teams to support client needs and RFPs
  • Resolve complex client issues related to sample logistics, test results, and turnaround times
  • 5 more items(s)


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