Guest Experience Lead (GEL)

McDonald’s

Romeoville, ILFull-time

Behavioral Health Market Context

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Benefits

We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believeA job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the wayCompetitive payMedical, dental and vision coverage401k with matching contributionsPaid time off equal to 2% of gross earningsUnpaid Leaves of AbsenceEducation through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second languageDiscount programsFree meals / meal discounts7 more items(s)

Qualifications

  • See a day in the life of a Guest Experience Lead at McDonald's
  • All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment
  • You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant

Responsibilities

  • The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests
  • The Guest Experience Leader gets to create feel-good moments everyday with customers by:
  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations
  • 6 more items(s)


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