Part-Time Customer Service Research Participant

ApexFocusGroup

Palo Alto, CAFull-time and Part-timePosted Apr 1, 2026

Behavioral Health Market Context

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Job Description

es prior to the discussion start time.
• Participate actively by following written and oral instructions.
• Complete a written survey provided for each panel.
• MUST use any provided products or services and be prepared to discuss them.

Qualifications:
• Must possess a smartphone with a working camera or a desktop/laptop with a webcam.
• Access to a high-speed internet connection is required.
• A willingness to participate in one or several research topics.
• Ability to read, understand, and follow both oral and written instructions.
• Previous experience as a customer service representative is not necessary.

Job Benefits:
• Enjoy flexible participation options, either online or in person.
• No commuting is required when working from home.
• No minimum hours – work as little or as much as you want!
• Receive free samples from our sponsors and partners for your honest feedback.
• Be among the first to review and use new products or services prior to their public release.

Ready to get started? Apply now and complete a short questionnaire to see if you qualify. This position is ideal for anyone seeking temporary, part-time, or full-time work with flexible hours. Whether you have customer service experience or are simply looking for a remote opportunity, this role offers a great way to supplement your income!

Qualifications

  • Arrive a minimum of 10 minutes prior to the discussion start time
  • Must possess a smartphone with a working camera or a desktop/laptop with a webcam
  • Access to a high-speed internet connection is required
  • A willingness to participate in one or several research topics
  • Ability to read, understand, and follow both oral and written instructions
  • Previous experience as a customer service representative is not necessary

Benefits

  • $75-$150 for each hour-long session
  • $300-$750 for multi-session studies
  • Enjoy flexible participation options, either online or in person
  • No commuting is required when working from home
  • No minimum hours – work as little or as much as you want!
  • Receive free samples from our sponsors and partners for your honest feedback

Responsibilities

  • Join our dynamic team as a Part-Time Customer Service Research Participant and take part in exciting focus groups and market research studies from the comfort of your home!
  • Participate actively by following written and oral instructions
  • Complete a written survey provided for each panel
  • MUST use any provided products or services and be prepared to discuss them
  • Be among the first to review and use new products or services prior to their public release


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