Sales Store Manager
Behavioral Health Market Context
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Benefits
Annual salary range: $110,000 - $170,000 (Regular/Permanent Salaried)Performance-based bonuses and incentivesHealthcare benefits including medical, vision, and dental coverageFinancial benefits: 401(k), stock purchase, and company-paid life insurancePaid time off including PTO, parental leave, family care leave, bereavement, jury duty, and votingAdditional benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement3 more items(s)
Qualifications
- •Bachelor's Degree and 2 years general management experience including financial accountability, plus 4 years supervising at least 50 nonexempt and 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience including financial accountability with same supervisory requirements
- •Completion of all required job trainings and assessments (e.g., Academy trainings, Open Door trainings)
- •For facilities selling firearms: successful completion of firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
- •For facilities selling only ammunition: current state-issued Certificate of Eligibility may be required
- •A: Key skills include leadership, team management, sales strategy, customer service, and organizational abilities
- •A: Typically, it requires retail experience, strong performance in supervisory roles, and knowledge of store operations and sales management
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Responsibilities
- •The management team oversees store operations, merchandising, and employee development to ensure both financial success and positive customer experiences
- •In this role, you will drive store performance, manage teams, and ensure operational excellence
- •You will uphold company policies and lead community engagement initiatives, while maintaining high standards for customer service and store operations
- •Develop, communicate, and leverage strategic vision aligned with company, market, and local plans
- •Supervise and provide development opportunities for management and hourly associates in a high-turnover and competitive environment
- •Uphold the Open Door Policy by listening to associates, researching issues, and providing resolutions
- •Ensure compliance with company policies, regulations, and asset protection standards
- •Lead community outreach programs, media engagement, and sustainability initiatives
- •Drive financial performance, including achieving sales and profit goals, controlling expenses, and managing budgets
- •Model and enforce proper customer service approaches and techniques across all teams
- •Ensure effective merchandise presentation, pricing, inventory levels, and sales forecasting
- •Oversee Academy training environment and store standards to engage and develop trainees
- •Execute business plans by identifying operational needs, removing obstacles, providing resources, and measuring performance
- •Promote company mission, values, ethics, and integrity while fostering a culture of belonging and respect
- •A: Sales Store Managers oversee store operations, manage staff, ensure sales targets are met, and maintain a positive customer experience
- •A: Yes, it is a senior leadership role responsible for both operational and financial performance of the store
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