Seasonal Parking Cashier - Borgata

MGM Resorts

Behavioral Health Market Context

Apply Nowvia MGM Resorts Careers

Benefits

Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts, as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree parking on and off shiftHealthcare, financial, and time off benefitsProfessional and personal development through programs and networking opportunities, as well as volunteer opportunities in the community$16.50This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hireEmployees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans5 more items(s)

Qualifications

  • Work varied shifts, to include weekends and holidays

Responsibilities

  • As a Valet Cashier, you will set the stage for guest experience with your welcoming smile and service
  • By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us
  • Warmly greet and assist all guests at the Valet areas while providing courteous, efficient and enthusiastic service
  • Monitor and direct the traffic in designated areas and at the Hotel Valet and Casino Valet while ensuring that safety equipment is used
  • Accommodate guests requiring special assistance and aid, such as issuing scooters and wheelchairs
  • Input incoming valet tickets into computerized system for valet parking customers and maintain on-hand cash
  • Input Information into the appropriate system from the valet ticket within 15 minutes of receiving it; perform ticket reconciliation at the end of the shift to ensure all retrieved vehicles are taken out of the system
  • Maintain a clean and safe working area by picking up trash, sweeping valet areas and keeping valet booths clean; promote and maintain the highest level of customer service to all guests while staying alert to their need
  • Respond effectively to guest inquiries in person or via phone related to the property, directions and the local area while providing excellent guest service
  • Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate and resolve potential difficulties within scope of authority; otherwise refer the matter to management
  • Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
  • 8 more items(s)


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