Lead Clinical Research Coordinator

linical research network, where you’ll play a key role in transforming the clinical trial experience for patients and sponsors alike. Our global site network is designed with one goal in mind: to deliver better access, greater efficiency, and improved outcomes in clinical research.

Location: Accellacare- Duly(DuPage) 1100 W. 31st Street, Suite 400, Downers Grove, Illinois 60515, USA

We are currently seeking a Team Lead, Site Operations to join our diverse and dynamic team. As a Team Lead, Site Operations at Accellacare, you will lead a team responsible for supporting site-facing activities across clinical studies, ensuring consistent, high-quality operational delivery.

What You Will Be Doing:
• Supervising a team of site operations staff (e.g., Research Coordinators, Research Nurses), overseeing daily workloads and priorities.
• Ensuring timely and accurate completion of site start-up, maintenance, and close-out tasks in line with SOPs and study plans.
• Monitoring site operations metrics and contributing to actions that improve efficiency and site experience.
• Collaborating with project management, monitoring, and other functions to resolve site-related issues.
• Supporting training, development, and performance management of team members.
• Contributing to the enhancement of site operations processes, tools, and documentation.

Your Profile:
• Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
• Experience in Oncology Research
• Experience in site operations, site support, or clinical operations, with prior lead or mentoring responsibilities preferred.
• Good understanding of clinical trial processes, GCP, and site documentation requirements.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple studies and priorities in a fast-paced environment.
• Collaborative, solution-oriented mindset with focus on quality and customer service.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:
• Competitive base salary and performance related incentives
• Health and wellbeing program including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance program and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply.